I think this discussion is now at a point of requiring a nuetral Professional to take a look and make a comment directly to you and maybe yard. It is completely impossible for a bunch of people on a Forum, not understanding the entire story and background, to make accurate comments from just one or two photos. It is unfair on the People that have carried out the work and unfair on you the owner, as we are likely to lead you astray. You really need a professional opinion that then discuss a recourse with the yard that did the work.
There are several professionals on this Forum that are expert