El Toro
-
Content Count
791 -
Joined
-
Last visited
-
Days Won
12
Content Type
Profiles
Media Demo
Forums
Gallery
Calendar
Store
Posts posted by El Toro
-
-
I went through this a couple of years ago and elected to go down the eWOF route with attached cord as I figured that they would change the rules a few times and go down this route anyways, given nobody knew what they were requiring.
Gavin at Marine Electrics did a pretty good job.
But what a complete pain in the arse.
Had to coil up the attached lead and stow on the boat, which cruising was a pain in the arse as it took room, and racing it was a pain in the arse as it got wet a couple of times when racing in some seriously heavy sh*t....salt just loves this kind of sh*t...
I then started burning through anodes at an alarming rate, which meant replacing, and that was a complete pain in the arse....So then had to add an anode to the engine and dangle over the side, which was also a pain in the arse as I then had to stow it with the engine...
Can understand if was for boats that plug everything in, but for just a dehumidifer I think its overkill.
Guess you could coil it next to the hose you now need to carry as these arent dock supplied anymore as well.....
-
Well I vote they stay there, you're messing with their very cunning plans Scottie!
In fact you sound to me like you are the stairs that prevented the Daleks from taking over the world.....
-
This made me laugh...
"Nosaka is a 40 foot family cruising boat which through cunning sailing and insufficient sandbagging has been promoted to Division One by the merciless handicappers. Now we shall unleash our devilish plan to dominate the time corrected results from the back of said fleet. Bwa ha ha."
Think hes probably got a fair point given we beat him most times on line in this race, not always but most of the time. Dont envy handicappers thats for sure.....
-
Can't go past John Lidgard. Just lay it all out then have a great yarn with good digger
-
-
My understanding of the "overdrive" feature is that to engage, you motor along in forward gear. Then, pretty much slam it into reverse before the prop has a chance to reset. Seemed hard on the gearbox when I witnessed it.
Yep thats the one, could you give me soe more info on that....interested to hear, do you think it improved performance (after ripping the gear box out!?)
-
-
They're all different as were retrofitted and for different reasons....not that many 10.5s around.
Pork Chops prod was made to 1.2m to keep it in line with the 1050s and also fit into a 12m berth, The Butcher went for the montster retractable to do offshores, as well as moved both the rig (and keel?)as well as made the keel uber deep..... and Pighunters has only gone on very recently and is different again but still retains the orginal jandle configuration.
The reason the forestay is out so far is to reduce the 'oh sh*t we're going down the mine' moments the boats suffered...and is a lot cheaper than relaying bulkheads and moving the keel, which is what we did on Pork Chop, moving is 740mm back...as well as raising the forestay from 3/4 to 15/16s. Both actions stopped the down the mine issues, but increased the brown runny stuff down the inside of the leg when boosting into the near 20s.
The next plan was to square the back of the boat to get all the weight back beind the helm safely..but that is now for someone else to consider.
The boats love aft weight.
Still there is plenty of room up on the bow to play with, look forward to seeing what you do and the boat back in Auckland at some stage?
Hard to find many people who dont love sailing on them.
-
We had the burner on low (as high made the saloon to hot) and had the hatch above the stove open a minimul amount. THehole in the pot vented straight up and out the hatch. There is also a LPG and CO2 sniffer under stove and in both hulls and had no issues. The pot stayed hot for about an hour after use, was quite impressed.
Also when woke up in morning had zero condensation inside the cabin.
Def wouldnt leave it on after going to bed, but with a few people in saloon and had the pot on low both nights for about 4 hours, was toasty and felt safe. Kept and eye on it the whole time, but was happy with results.
-
We tried the pot on the stove over the weekend, worked a treat in the saloon, now just need to break a few laws of physics to get the heat to travel down into the hulls...
-
-
Ive got a mate looking at buying this Townson...has anybody got any feedback on her.
App needs a new rig and antifoul but other than that looks in good nick
Cheers
-
Follow up to all of this.... I sent a similar letter to Raymarine USA, who then forwarded it to Raymarine UK and within 36 hours I had a response from them offering me the unit for $350 plus gst and an apology.
Whilst I still have to pay and unit not being covered by warranty I am happy with that as a compromise in the interests of moving forward.
So well done to Raymarine....I am told Lusty and Blundell will be in touch over getting it sorted..Ill post an endnote once they have...........
-
Hi Wheels, yes the reseller has been dealing with them not me, in fact two resellers, as I went to another one to buy a compeitiors brand and they started cashing up for me as well. As did a third party. I think they may have got sick of all the people chasing them over it.
They are saying there is a pin size hole in the screen, but on part of the screen that is behind the case, so not anywhere you can touch, which then led them after blaming everyone and everything else to say the reseller installed it wrong... which is absolute crap. I stand behind the reseller and their installation 100%.
Its been the months of avoidance and differing excuses thats got under my skin. I can accept things break, or are faulty, but not the carryon that followed.
The boat has now sold and I needed to get a unit into the boat for the new owner to sail her away today, so had to accept the $700 replacement.
What gets me the most, other than the months of chasing and lack of follow up from them, is the complete lack of attempt to compromise....it was me who eventually asked if they could supply one at cost, and I don't accept 700 is cost....and this took weeks to get over the line, all the while there is a gapping hole in the boat which potential buyers had to look at, well it was covered, but it still leaked....
-
Not often, in fact not sure if I ever even have, bagged a company for terrible customer service, but this one takes the cake, beats even my experience with North Shore Refrigeration a few years ago.
In early January the Raymarine chart plotter on Pork Chop died. The unit was installed professionally by a resupplier about a year earlier, maybe a little more. (This unit replaced a Navman unit that had been in use the previous 11 years.) Once back in Auckland I got the resupplier to have a look at the unit, who found it to have water damage, unit was removed from the boat and sent back to Lusty and Blundell to look at since the unit was still under warranty.
Several months have passed and Lusty and Blundell have argued that the unit was under used, the unit was over used, the unit was damaged by crew falling into the screen, the unit was damaged by someone untrained on how to use it, the unit was wilfully damaged by aggressive pushing on the screen, the bulkhead of the boat is moving and has water damage (only wet because the screen hasn’t been in place since Jan, which I’m far from happy about) and lastly this week, that the resupplier had incorrectly installed the unit, causing it to break.
The resupplier plus others have repeatedly phoned, left messages, emailed Lusty and Blundell, only to be ignored time and time again. I was then told that someone else had had the same problem and they to were refused a warranty claim, however they were offered a new unit at cost price, which they accepted. I told the resupplier that I to would accept this, even though by now I was steaming at the complete lack of customer service and the ongoing delay and dodge tactics that Lusty and Blundell were using. That was 3 weeks ago.
I was prepared to accept in January that the unit had broken through no ones fault, as no one could really explain how it got water damage….sh*t does happen……..however I completely disagree with their claim that a user had broken the screen, or the resupplier had installed incorrectly, and they were adamant it was not a warranty issue.
So it is then, in late January, you would expect customer service and in the interests of moving forward, to kick in and an offer of a new unit at cost price to be presented, or at least some discussion on how to solve the issue. Instead we were stonewalled, repeatedly ignored, probably lied to, and heard every excuse under the sun as to why they were not going to honour the warranty, to which we debunked every excuse.
Finally today, after been endlessly chased by the resupplier and others, they agreed to sell me a similar unit (because there were no more of the unit I had left) at cost…. Well, cost price apparently is $700 plus gst. Which I don’t believe for one second. I now also have to recut the hole in the bulkhead for the new unit.
Its staggers me that in this day and age people continue to treat customers in this way. Almost all of us work in customer service in some shape or form…if I caught any of my staff dealing with a customer the way they have dealt with myself and others involved, first time, or long serving, I would be appalled and staff would be at the very least, retrained.
Id hazard a guess that I’ve spent 12-15k on Raymarine gear over the last 15 years. My new boat has very old gear in it and the replacement program will begin in next while. It most definitely wont be with Raymarine, or anything else from Lusty and Blundell.
Tomo
-
Yea I guess the point I was trying to make as not many people have come thru the ranks and bought, or even upgraded their boats in the racing scene in quite some time...certainly not in the space wehre the boat are used for dual purpose
-
Posted Yesterday, 08:15 AM
island time, on 11 Mar 2015 - 4:21 PM, said:
The racer/cruiser ratio is closer than I expected!
I had fun trying to answer that question accurately! If it was effort, thought time, and money then the answer was racing. If it was hours or nautical miles it easily would be cruising. I answered the former, but a marginal call.
What is interesting is how boats, or at least their owners, don't seem to be able to do both in the same boat so much. Much of the fleet seems to be in one corner or the other I think. Which is a pity, as a boat is such a big investment in time and money it's good to be able to do both!Yep Ive been little suprised I havent managed to sell Pork Chop, given I have set her up for both racing and cruising. Boat is seriously competitive in B division and is a great Coastal machine, and gained the nickname The Big Red Couch when I was cruising her every summer....but only a handful of people that have looked at her have wanted to do both. I completely under estimated how many people I thought would want to race and cruise the same machine...and those that are keen, arent able to sell there bothsto take the next step up...
I was the youngest person I knew to own a boat of her size ten years ago....and I know only a couple now ten years on... which says something.
-
Do you do air fills Rental?
Sweet Jesus Mary I drive past you every day for 13 years and didnt even know you are there..even sneak the occasional roll from the frogs place
-
Anchorage is rubbish in Fitzroy but the Fishing club is open year round, was there for the code few weeks back, had a few punters in it which made for some funn times
Refrigeration - Tech needed
in MarineTalk
Posted
NOT North Shore Refridgeration