Jump to content

They told me to make sure I was sitting down


Recommended Posts

I rang the local agent to get a price for a new water pump. The old one was leaking and I wanted to carry a spare anyway.

Sit down they said, $1900 they said.

So for $537 I got a new one from overseas.

For another $23 I bought a new seal and bearings for the old one.

In NZ it looks like the cost of a pump equals about 15 to 20% of the price of a new engine.

I'm not sure what to say next?

 

Link to post
Share on other sites

I was a bit shocked when I last bought a water pump impeller from my local yanmar agent for a bit over $130. But wow, 1900 for a pump is impressive! 

Link to post
Share on other sites
2 hours ago, BOIGuy said:

I rang the local agent to get a price for a new water pump. The old one was leaking and I wanted to carry a spare anyway.

Sit down they said, $1900 they said.

So for $537 I got a new one from overseas.

For another $23 I bought a new seal and bearings for the old one.

In NZ it looks like the cost of a pump equals about 15 to 20% of the price of a new engine.

I'm not sure what to say next?

 

Well done. More of us should do this. I have started price-checking overseas vs NZ for bigger / expensive items that I don’t urgently need yesterday. If it’s within 20% I but here but much more than that I order overseas.

Link to post
Share on other sites

Spin Lock 3 point tether - Burnsco and others = $179 you can get it from Monkeys Fist website in Australia for $90. Thats almost 50% cheaper. Even with conversion and shipping its still much cheaper.

 

Link to post
Share on other sites

I have been advising a few small businesses here. Things have changed since Covid hit. Although we all knew online shopping was a thing, C19 forced people to enter that world boots and all. The World has changed. People now let Google do the walking. And the potential buyer now has the time to wander arounf the world on their screen and look for the best deal.
A couple of points I have been stressing to them is, they must have a website as an important part of who they are as a business, They need to spend money on making it great, not just good. It is now your shop front. If you do not have a great website, you are better to not have one at all. It is no good to simply have a glorified on line business card.
Selling online needs to show sharp prices or something that makes someone want to buy the product from you rather than someone else that might be cheaper. For instance, maybe freight free.
SERVICE!!!!!! People have a microwace mentality. They stand at the microwave and wonder why it takes a long long long 30seconds to heat something. So they expect the same with service. If someone buys a product, you need to make the sale quick and easy. You need to acknowledge the sale and you need to get that product out the door ASAP and acknowledge it is on the way and give them Courier info once it is on the way. Tht way, if it shoud be delayed in arriving, the buyer realises it is courier and not the Retailer.
 

Link to post
Share on other sites

I have been shopping online for years, caught on early. Google is my first stop when I want to buy anything.

Wheels is right.

If its easy to buy online you get the sale. I do the same at work.

If I have to do more than a few clicks to make a buy I look for it somewhere easier.

I will buy off a NZ retailer if the price is close, maybe 15 - 20 % max.

That water pump excluding freight was nearly 500% up from NZ agents price, what world do they think they are living in?

Link to post
Share on other sites

I have never understood why water pumps are so expensive. There is nothing too them. No electrical parts. Compare to something like say a winch with all the complexities in them. Even the parts to recon a pump are stupid expensive from the makers. As said, bearings and seals etc are a fraction of the price if you go to the bearing supplier. And impellors. Why so expensive?
 

Link to post
Share on other sites
7 hours ago, BOIGuy said:

That water pump excluding freight was nearly 500% up from NZ agents price, what world do they think they are living in?

Ask them. Often we have no idea about pricing comparisons and work on what's suggested or we're told 'is about there and you'll be OK'. Also if the master Sth Pac agent, as too many are, is in Aussie they are known to take the piss when pricing to NZ. We had a case so I got up the Aussies who said f*ck off so I went direct to the manufacturer and had a bleat. In the bleat I was told, and this is very common, 'We have a NZ distributor', when asked where they say 'Sydney'. Then they hear me say, if they are a US manufacturer, "You Canadians are f**king sh*t at geography, why's that?". The reply is usually a fast 'We are Americans, don't call us Canadians" to get back equally fast "We're NZers, stop calling us f**king Australians'. 9 out of 10 times they simply don't know and when they do often they will adjust to suit.

Had one some years back where I asked a Taiwanese manufacturer for a price on some shackles. The came back saying '$XYZ each, minimum order quantity 20,000'. I replied '20,000 is like 10 years supply fr NZ, can we do smaller'. They replied 'But you are a big country surely you use more than that??'. I went back saying 'Not really, our entire population is 50% of the just city your in''. The response was awesome "Dear Sir, we apologise as we have looked at a map and realised the big Island we thought was part of New Zealand is actually called Australia. For a small country NZ sure does make a lot of noise. Is 1000 MOQ OK?'

We are a long way from anywhere and at the end of the chain so in many situations we are price takers so like it or go elsewhere.

Computers are great for pulling up prices. My lads do it all day but do they know if that is a current price? On some of the slower moving products it often isn't......and before everyone dives into 'up up up', about 3 hours ago I noticed some stage in the last 2 months a top down furler we do has dropped about US$70. But for a very good valid reason, we are changing systems, the price the lads will pull up if asked is the old price.

I'd tell them. I'd like to know what they say if you do. I'd hope they express surprise and irritation rather than be dicks.

8 hours ago, bigal.nz said:

Spin Lock 3 point tether - Burnsco and others = $179 you can get it from Monkeys Fist website in Australia for $90. Thats almost 50% cheaper. Even with conversion and shipping its still much cheaper.

 

Could it be MF are a online drop shipper who has none of the costs Burnsco has? Could it be MF uses a cunning marketing ploy of listing items at a hell price knowing they can't supply. The listed price them becomes a marketing tool, and it can be a very effective one, but being set intentional low to give punters the idea if that price is low then the rest should be as well....but often aren't. NZ has a couple of sites that do that very same thing and it does work.

Can you buy one of those tethers off MF today? Nope.

Can you buy one at Burnsco? Yeap.

Have you fallen for cunning marketing? Quite possibly.

 

 

  • Like 1
Link to post
Share on other sites
1 hour ago, KM... said:

Could it be MF uses a cunning marketing ploy of listing items at a hell price knowing they can't supply. The listed price them becomes a marketing tool, and it can be a very effective one, but being set intentional low to give punters the idea if that price is low then the rest should be as well....but often aren't. NZ has a couple of sites that do that very same thing and it does work.

Smartmarine are very good at listing items cheaper than burnsco but are unable to provide.

They have been (and still are) running a great special on offshore hatches for several years now but have been out of stock the whole time. Not unique to just hatches either and not a marketing ploy I choose to support.

Link to post
Share on other sites
On 5/04/2021 at 1:50 PM, raz88 said:

I was a bit shocked when I last bought a water pump impeller from my local yanmar agent for a bit over $130. But wow, 1900 for a pump is impressive! 

https://www.bayshoremarineengines.com/129670-42610impellerkit.aspx

when I was in Annapolis for the boat show 3 yrs ago I bought all the Yanmar filters and impellers I could fit in my bag

  • Like 1
Link to post
Share on other sites

Late model small (yacht) sized Yanmars use Johnson pumps, if you match up the right one they are a lot cheaper, the earlier ones likewise had Jabsco pumps also a lot cheaper, where you are really stuck is the launch size Yanmars which use Kinki pumps look away KM there is no agent and man do they fleece you.

Typical example of current pricing here Northern Lights 3 cylinder 30Hp raw water pump $575.00 retail

                                                                   Yanmar 3 cylinder 30Hp raw water pump $1600.00 retail  (both plus gst)

Link to post
Share on other sites

For the many who are very quick to flap their uneducated jaws about 'I got one for a dollar so all NZ business are thieving scum as they want $2'.

The shipment this invoice relates to is 3 pallets of anchors from Melbourne that arrived here yesterday. Very well packed pallets, the manufacturer has some anal affliction about shipping 'air' or the costs would be even higher. After the below is done, the gear is now on NZ soil, a raft of others costs kick in that punters can circumvent. Nurses and Teachers salaries being a big one of a shed load.

The current NZ Govt has increased many of these recently and brought in some new ones. They will all be flowing towards your wallet right now....and I suspect the pace of that flow is about to increase a significant amount.

20210412095351224_001.png.5ba7f1c19d80094b0bb71aba829a98f0.png

 

20210412095351224_002.png.f78396757c8900015dfedbccfa8c64ea.png

Link to post
Share on other sites

Unless I am mistaken, the only NZ government charges in that lot are: "MPI BACC processing fee", "Customs clearance" and "Customs compliance", but it's not even clear if those are the customs charges or admin charges by the shipper.

If you could buy the anchor direct, you would pay the same charges: it is expensive enough to attract GST, and the shipper pays all the other charges, so it would be included in your courier cost.

 

Link to post
Share on other sites
2 hours ago, KM... said:

For the many who are very quick to flap their uneducated jaws about 'I got one for a dollar so all NZ business are thieving scum as they want $2'.

The shipment this invoice relates to is 3 pallets of anchors from Melbourne that arrived here yesterday. Very well packed pallets, the manufacturer has some anal affliction about shipping 'air' or the costs would be even higher. After the below is done, the gear is now on NZ soil, a raft of others costs kick in that punters can circumvent. Nurses and Teachers salaries being a big one of a shed load.

The current NZ Govt has increased many of these recently and brought in some new ones. They will all be flowing towards your wallet right now....and I suspect the pace of that flow is about to increase a significant amount.

20210412095351224_001.png.5ba7f1c19d80094b0bb71aba829a98f0.png

 

20210412095351224_002.png.f78396757c8900015dfedbccfa8c64ea.png

Hay KM, since you are paying the SOLAS administration fee, you couldn't have a word with them about the flares for me, could you?

PS, do you really airfreight anchors?

That list of charges certainly is innovative... If they were open and honest, they'd just have a rodgering fee and do away with all the BS.

Link to post
Share on other sites
2 hours ago, DoT said:

Unless I am mistaken, the only NZ government charges in that lot are: "MPI BACC processing fee", "Customs clearance" and "Customs compliance", but it's not even clear if those are the customs charges or admin charges by the shipper.

If you could buy the anchor direct, you would pay the same charges: it is expensive enough to attract GST, and the shipper pays all the other charges, so it would be included in your courier cost.

 

Nope.

NZ and a origin Govt charges in all bills like that, we can't avoid either.

For the chain out of Italy we also have Brown Stink bug costs as well, around 400 euros per container and due to how they do it we can't load the containers as much as we could before. Individual punters doing a sly on the interweb don't cop those.

GST maybe depending on where you buy it from, the rest is unlikely as they related to real shipping not a TNT/DHL like courier. We do get things TNT/DHLed in and on some occasions, but not always and there is no pattern, they bypass all that even GST. But we deal mainly in bulky and heavy so DHL/TNT is out due to the extreme costs. They do cost a lot more in being all in one like mobs, but we still get many lines with assorted extras.

I brought a $2000 set of panniers for my Ducati from Italy and the freight cost was around NZ$320 (hell good and way less than expected but from big mob so probably a volume deal thing). If they had gone on a ship they would have attracted pretty much almost all of the above charges.

2 hours ago, Fish said:

Hay KM, since you are paying the SOLAS administration fee, you couldn't have a word with them about the flares for me, could you?

PS, do you really airfreight anchors?

That list of charges certainly is innovative... If they were open and honest, they'd just have a rodgering fee and do away with all the BS.

Yeah I only just saw the SOLAS thing and WTF did spring to mind....as did you f**king flares ;)

3 years ago the list of levies and taxes was 2/3rds of the length, a new one seems to pop up every month. And at the moment world wide freight is a horror show in timing and costs. 

Yeas we have been flying some in trying to keep up with demand, Excels mostly but also some big Spades, 2 bigguns for a new build on the go locally. The invoice invoice above is sea freight though. Airlines have a whole raft of differing taxes, 'Airport Coffee Cart Levy' and other such crap.

Yeap I've said the same thing, Just have freight and the next line being a 'just because we can charge of freight times 3'.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...